Frequently Asked Questions
- Why use Casting Depot?
Casting Depot is the professional network for media and entertainment.
On our site, you can book talent for your creative projects, process payroll, and manage your legal documents. We provide efficiency in your workflow so that you can do what you love most - creating.
- What kind of gigs are on Casting Depot?
Casting Depot services the rapidly growing content creation industry. On our site you can find every type of on-camera media and entertainment opportunity.
These calls include, but are not limited to, scripted, unscripted, news & press, digital media, brand partnerships, commercials, modeling, voiceover, audience casting and more.
- How do I contact support?
We're here to help! Use the purple "Contact Us" button on the bottom right-hand corner of your screen.
There are real people on the other end that would love to answer any questions you might have.
Email us at firstname.lastname@example.org
Subscriptions and Premium Features
- Is Casting Depot free?
It’s completely free to create a profile, interact with users and post/apply to gigs on Casting Depot. However, we do offer premium tools for the payroll process that are available with a service fee.
- What's the difference between basic accounts and premium tools?
A Basic Casting Depot account is for anyone who wants to create and maintain a professional profile online.
- With a basic account you can:
- 1. Build your unique profile.
- 2. Apply to gigs.
- 3. Join interest-based groups.
- 4. Search and view the profiles of other Casting Depot members.
- 5. Receive and send unlimited DMs.
- What are the Premium Tools?
Casting Depot is the only hiring network in media and entertainment that’s completely end-to-end.
Our Premium tools include:
- How much do premium tools cost?
To help Casting Depot run smoothly and to cover the costs of the products and services we provide, we charge a standardized fee of 8% to all talent when payroll is processed.
- How do I see service fees as a creator?
To review the service fee charged to talent for a project:
- 1. Go to the project listed in your dashboard.
- 2. Click “Payroll”.
- 3. Under "Payout" you’ll find the "Casting Depot Service Fee".
Coming soon - you'll be able to decide if you'd like to absorb the payroll fee or if you'd like for talent to absorb the fee. Until then, fees are default charged to the talent.
- What if I'm processing a large account?
If you have a large account to process, please inquire about our Enterprise Services by emailing email@example.com
Managing Your Account
- If I want to delete my account, how would I?
Users can delete their Casting Depot account at any time through the settings tab in their profile.
- Can I customize my Casting Depot feed?
Your Casting Depot feed can be customized by applying to gigs, fully completing your profile and finally - leaving your "take" on gigs, groups, and comments.
This process helps us learn more about the gigs you're looking to land, so that we can display similar gigs on your feed!
Managing Your Profile
- Can I change the color theme on the website?
You can toggle between two features, "Light" and "Dark" by clicking on Settings in your dashboard.
- How can I edit my profile on Casting Depot?
There are a few easy options for editing your profile:
- 1. Following the path Home > Settings > Edit Profile
- 2. From your profile page - click the edit button located on the top of any of the sections to access all the fields available to that section.
- Be Yourself.
Authenticity speaks volumes, whether it’s in the information you share, the groups you post in, and the auditions you take part in. All talent and creators must accurately represent themselves, and verification will be suspended should an account be determined fraudulent. This also means applying for castings that make sense for your profile.
- Be Respectful.
Every interaction counts when building a community. Bullying will not be tolerated, and any content that attacks, intimidates, or threatens anyone or is found defamatory, hateful, racist, homophobic, sexist, or just plain inappropriate may result in a ban from the platform.
- Be Fair & Honest.
Jobs should call for real opportunities. Creators can’t charge application fees to candidates or require any kind of outside 3rd party site signup. Talent and creators must accurately represent themselves - we will suspend verification if we determine an account is fraudulent.
- Be Professional.
We do not allow contingency posts, third-party recruiters, or other companies who build recruiting platforms. Spam (such as mass-messaging or fake posts) is not tolerated and may result in an account suspension. Soliciting services on the site is also prohibited, and as a reminder there are no application fees allowed on the platform, including requiring any type of outside third-party website signup.
- Be An Example.
Do your part in making the Casting Depot a space that lifts us all. Should you find any behavior that violates any of our guidelines, please reach out to us at firstname.lastname@example.org.
By logging onto Casting Depot and activating your profile, you are considered to be in agreement with the terms and conditions listed above.
Have any other questions?We're here to help!
There are real people on our support team that would love to hear from you! Click the purple button on the bottom right-hand corner of your screen.